Bonjour,
I wrote to Pentax
France about the SDM motor failure, asking whether there was a problem with the first manufactured lenses.
My DA* 50-135 lens was one of the first ones available in France. The
serial number of my lens starts with
900xxxx.
Although I mentioned that serial number in my letter, Pentax
France didn't consider my specific case but stated that
Quote:
Despite all the fuss done on forums, SDM failures are not considered as a hidden defect.
and
Quote:
Lenses should be assessed on a one-by-one case.
Pentax
France didn't go further on its answer. Alas, the repair department didn't provide any explanation for the failure of my lens.
Once again, there's
room for improvement: terrible communication with customers but rather easy solutions to implement.
Any experiences from other countries ?
_________________
--- rei_vilo
Pentax K-5 + BG4 + DA* 16-50 + DA* 50-135 + DA* 60-250 + AF-540FGZ
reivilophotography.weebly.com