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PostPosted: Wed Oct 26, 2011 2:02 am 
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Joined: Tue Sep 27, 2011 11:00 pm
Posts: 30
Location: Cairns Australia
In the last 10 years several electronic products have had global warranties- meaning I could buy duty free somewhere like Hong Kong and return to Australia, where I live, and the product would be covered by Australian warranty.

Has this changed?

I've just been told by Panasonic Australia that if I buy an FZ150 camera from overseas it would need to be returned to that country for warranty.

I got the feeling the Pana rep was spouting some 'company speak'.

I'd certainly like to hear from forum members about this - the rep also told me not to trust forums!! I am a member of about 50 forums, I know how to sort out the truth from the fantasy (most of the time)

Rob

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PostPosted: Wed Nov 02, 2011 12:28 am 
I had some problems with my TZ7 and contacted panasonic for assistance.
They did not assist me.
All they told is to contact the shop i bought the camera.
Naturally i was upset and just let it be.

Looking at the panasonic warranty info on:
http://panasonic.net/support/general_fa ... anty1.html

Gives the impression that warranty is valid on a regional basis.
So what they have told you about the FZ150 seems correct, unfortunately.


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PostPosted: Wed Nov 02, 2011 1:01 am 
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Location: Cairns Australia
Thanks Luth

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