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PostPosted: Thu Apr 26, 2012 7:54 am 
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Joined: Sat Sep 30, 2006 4:30 pm
Posts: 9886
Location: UK
Hi folks,

Olympus UK in common, I believe, with Olympus in many territories, are offering a free grip for early adopters who ordered the OM-D E-M5 in April. One concern I had which I raised with Olympus was the apparent requirement to submit the claim by the end of May which, given the rate at which cameras are appearing might be a problem. Their reply, received within 24 hours of my original email reads as follows:

    Thank you for contacting Olympus,

    If your invoice/sales receipt has not been issued by 15.05.2012 and the invoice date is later on, your order date will be taken as your date of purchase.

    As long as a claim registration has been submitted by 31.05.2012 and the invoice and serial number are provided by the end of June, your claim is going to be approved.

    In order to access the claim form to register your pre-order and to review the full terms and conditions of this promotion, please click here.

    As the serial number field is mandatory, please enter “to be provided”

    Should you have any queries, please don’t hesitate to contact our customer service team at: or call us on 0207 659 1135

    Best Wishes,
    Tsvetelin Salutski

So one doesn't need the serial number to get a claim started by 31st May and the claim can go through provided the serial number and supporting paperwork is available by the end of June. Good result but if you are tempted then remember that the OM-D E-M5 order has to go in during April - check your local Olympus site to make sure the offer is available and to check for any local restrictions. 8)


Sony RX1R II. Olympus OM-D E-M1 + M.Zuiko Digital ED 12-40mm f/2.8, M.Zuiko Digital ED 40-150mm f/2.8 + 1.4x T/C, Lumix 7-14mm f/4, Leica DG Summilux 15mm f/1.7 ASPH, M.Zuiko Digital 45mm 1:1.8
M.Zuiko Digital ED 75mm 1:1.8, Leica D Vario-Elmar 14mm-150mm f/3.5 - f/5.6 ASPH.
OM-D E-M5, H-PS14042E, Gitzo GT1541T, Arca-Swiss Z1 DP ball-head.
Astrophotography: TEC 140 'scope, FLI ML16803 camera, ASA DDM60 Pro mount.

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