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PostPosted: Fri Dec 26, 2014 12:39 pm 

Joined: Fri Dec 26, 2014 12:29 pm
Posts: 1
Hi Fellows

After 5 years of nice results, my powershot has started to show more and more often this error. It has not suffered any damage or bump, one day the batteries died while the zoom was extended and after replacing them the "Lens error restart camera" message appeared.

Browsing thru all possible forums, I found that pressing simultaneously the MENU and FUNCTION buttons while turning ON the camera, usually fixed the problem after several tries. camera works fine for a couple of days or weeks and then the error appears again.

Since the problem is fixed by a restart or reset, I believe that there is no mechanical malfunction but mostly a hardware/software issue.

Have you guys found any permanent solution apart from obviously sending it to Service or buying a new one :cry:


PostPosted: Fri Dec 26, 2014 8:15 pm 
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Joined: Sat Sep 30, 2006 4:30 pm
Posts: 9886
Location: UK

I've no such experience but you could check on the Canon website to see if a more recent firmware update is available. If it is then updating might solve the issue as a sort of "super reset" but if there is a mechanical issue then such an update could, in a worst case scenario, make things worse. :(


Sony RX1R II. Olympus OM-D E-M1 + M.Zuiko Digital ED 12-40mm f/2.8, M.Zuiko Digital ED 40-150mm f/2.8 + 1.4x T/C, Lumix 7-14mm f/4, Leica DG Summilux 15mm f/1.7 ASPH, M.Zuiko Digital 45mm 1:1.8
M.Zuiko Digital ED 75mm 1:1.8, Leica D Vario-Elmar 14mm-150mm f/3.5 - f/5.6 ASPH.
OM-D E-M5, H-PS14042E, Gitzo GT1541T, Arca-Swiss Z1 DP ball-head.
Astrophotography: TEC 140 'scope, FLI ML16803 camera, ASA DDM60 Pro mount.

PostPosted: Sun Jan 04, 2015 9:18 pm 
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Joined: Tue Jan 06, 2009 9:22 pm
Posts: 1338
Location: Speyer (Germany)
I had the very similar SX 10 IS and it had the same problem. Of course it irritated me sometimes but after switching it on again it always worked again, which is why I never really bothered. About 2 1/2 years ago I sold it to my sister and she's still using it.

So my solutions:
1) Don't care if the camera still works.
2) Get the Powershot SX 60 HS (it can shoot RAW, has a newer sensor and a 65x zoom. Both more wide angle and more reach). OK, that's the more expensive solution.

Canon EOS 500D + Canon EOS 5D Mark III + Canon EOS 33v
Canon EF 28-80mm 3.5-5.6 USM + EF 24-105mm 4L IS USM + EF 100-400mm 4.5-5.6L IS USM + EF 50mm 1.8 II + EF 100mm 2.8L Macro IS USM + Sigma 12-24mm 4.5-5.6 EX DG HSM + Canon Speedlite 580 EX II + Nissin Speedlite Di 466

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