Ted's ok, but they're not the best...but heaps better than Michaels in terms of price...
However, for quality of service, they both were pretty bad, considering that they 'pride' themselves in providing great customer and after sales support, both i found rather lacking...more so with Michaels.
I had a done deal at JBHifi instead. The blonde who served me was great, and she was willing to negotiate to get my business and it wasnt all great lip service. Got the package of D80, 18-200 VR lens, 4 GB SD card, 5 yr warranty and HOYA HMC UV filter for $2700..
Michaels and Ted couldnt match that at all..but what bothered me was the fact that they didnt even attempt to match or better the deal.. i walked out a happy man after all!..
However, i did goto Ted's to get a Manfrotto 055BPro and 864RC2 ball head and somehow got it all for $320.. Just today, went back to JBHifi and got myself a nice cheap Nikkor Prime 50mm f1.8 lens
Quite happy with it atm...will take it out for a test tomorrow..