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PostPosted: Tue Aug 30, 2011 9:26 am 
I have a question regarding Sony warranty's. I bought a cheap p/s Sony cybershot DSC-W520 piece of crap camera (don't ask why) in Gibraltar (UK territory in southern Spain). It came with a Sony European guarantee. I have had issues with it from day one, the battery shutting down, and dark black dot in the middle of the screen. However, I am a Canadian citizen traveling abroad currently in Egypt.

So, when I return to Canada, will Sony honor the guarantee? Will any European country honor the guarantee. Or am I stuck with a crap camera that simply doesn't function. I will fly out of Europe to get home, just not Gibraltar, but could make a pit stop in London to possibly have it serviced there.

The warranty information from a Canadian site does not talk about Europe at all, it gives info about the USA and grey market only. That is why I am confused.

keep on clickin

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PostPosted: Tue Aug 30, 2011 9:41 am 
i am an idiot, posted this in the wrong forum, moderators can you please move it for me :oops:

I thought i had clicked the Sony forum my bad

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PostPosted: Tue Aug 30, 2011 9:57 am 
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Joined: Mon Aug 22, 2011 5:03 pm
Posts: 66
Location: London, United Kingdom
I think you won't be able to fix in Canada under warranty, but UK should work, or any other EU country :) It's the same thing as if you import cameras from USA warranty won't work in EU. :)

Sony α580 | 18-55mm | 50mm F1.8 | 70-200 F2.8 |

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PostPosted: Thu Sep 01, 2011 7:00 am 
I suspected as much about the warranty thing. It makes sense, it would likely be cost prohibitive to ship it overseas anyways. Thanks for the response

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